Dear Russell, I wanted to write to thank you for the installation that you recently completed at our Scout Headquarters in Exeter. As with any small charity money is always tight and I wanted to express my thanks for completing the installation on time and on budget.
We approached six different contractors for quotes on the heating project. The other companies needed chasing to provide costs and when we received them they were too technical and some had obviously not even listened to our specification. Your quotation was delivered within a couple of days of your visit and was explained clearly. This gave us the confidence that your business would be able to deliver and gave us the confidence to place the business with you.
Your solution of delivering heat through Infra-Red heaters was great. It means that the heaters are mounted on the ceiling and out of harm’s way. The fact the building is badly insulated was also taken in to account and the fact that multiple users make use of our building was allowed for by a very simple switch which controls the whole solution and delivers instant heat. It even switches itself off after a pre-determined period of time which I know will save us money.
The solution is just what we needed. I would have no hesitation in recommending you to other groups in a similar situation and we look forward to giving you the opportunity to quote on our new build project in the next couple of years.
Yours Sincerely, Steven Frank, Chairman, 2nd Exeter Scout Group.